Recruitment via WhatsApp or WebChat

"Hello, I'm Marcel. May I ask you a few questions?"

That's how every application starts. No CV. No forms. Just a conversation.

While you close your laptop on Friday evening, Marcel talks to candidates. On Monday morning there's no pile of CVs waiting — just a shortlist with structured reports: skills and culture fit.

1Post your vacancy 2Candidates chat on WhatsApp 3Marcel screens 4You only talk to the best

Not a WhatsApp fan? Marcel works just as well via WebChat — right on your own website.

Marcel isn't just another AI tool. It's:

Fewer CVs to readCandidates chat on WhatsApp — no upload, no forms
Or via WebChatRight on your own website
Fewer bad hiresSkills and culture measured objectively before the first interview
Less ghostingMarcel replies 24/7, in the candidate's language
Fewer no-shows, more timeOnly the matches that truly matter make it to the table
Marcel conversations on WhatsApp: from the first hello to a scheduled interview
Why Marcel is different

The first AI that objectively measures skills and culture before the first human interview.

Other tools automate the form, the scheduling or the CV parsing. Marcel measures — scientifically grounded — how someone thinks and where someone fits. Before you block a single hour in your calendar.

TraditionalMarcel
CV uploadWhatsApp or WebChat
FormsConversation
DegreesSkills
Gut feelingData
First screening by the recruiterScreening by Marcel. You decide.

Chatbots, video interview tools and ATSs make the conversation or the CV faster. Marcel makes the first conversation measurable: KLIK for cognitive skills, CFILytics® for culture fit. And a human makes every decision.

How it works today

The purple squirrels aren't on the job boards.

On Indeed, VDAB and the job boards you only find people who are actively looking right now. The real top talent already has a job and isn't browsing. You reach them where they actually are — on social media — and you have to convince them to apply with you. That's why Marcel gives you a link, not a form.

Job boards · Indeed, VDAB & co

Only people actively looking right now. Lots of noise, few purple squirrels.

Social media · Meta, TikTok & LinkedIn

Passive talent that isn't looking (yet). That's where the purple squirrels are. One tap on your link and they're in the conversation.

With CFILytics® you give them a well-founded reason: you show, on a scientifically grounded basis, that they might fit your team's culture better than where they work today. Not an empty promise, but a measurable culture fit.

282

spontaneous applications in a single summer at Zomer van Antwerpen — a third of the total inflow. Not through a form, but through a link in the feed that opens a conversation right away. Read the story

1

Paste your vacancy text into the Chatflow builder

Marcel reads the role, the requirements and the tone.

2

Marcel builds the chatflow and asks the right questions

You can edit, shorten or extend those questions at any time.

3

You share the unique link wherever your candidates are

In your social media campaigns, on Indeed, VDAB or LinkedIn. One tap and the conversation starts.

4

Marcel screens and writes a report per candidate

Based on the answers — with a summary and match score, ready for your decision.

5

You receive a shortlist of pre-screened candidates

In your own ATS or in Marcel's mini-ATS. You review, you decide.

Your post · with Marcel link
yourcompanySponsored
•••
Warehouse operator wanted Reel
Warehouse operatorStart this week · 6am–2pm shift
yourcompany Apply via WhatsApp — one tap, no forms 💬
Chat on WhatsApp
Share your Marcel link on
In your own ATS — or Marcel's

Seamlessly in your workflow.

Marcel delivers structured candidate data — matched profiles, KLIK and CFILytics® scores and an AI summary. Want it straight in your existing ATS? You can, but you don't have to: the ATS integration is fully optional. Without it, you work right away in the built-in mini-ATS with candidate inbox and kanban.

In your own ATS
Optional integration — data straight into your existing system.
Marcel's mini-ATS
Included by default: candidate inbox + kanban, ready to go.
Marcel candidate dashboard with kanban: New, Screened, Shortlist, Interview, Offer, Hired
The matching engine

Two instruments.
One match.

Skills and culture, measured separately and brought together clearly. No gut feeling — a well-founded assessment.

Under development KLIK®

Cognitive skills

How someone thinks and works — regardless of degrees

A short, playful game measuring six axes: processing speed, attention, flexibility, working memory, accuracy and deciding under uncertainty. KLIK is currently being calibrated with real players.

SpeedAttentionFlexibleWorking memoryAccurateDeciding
CFILytics®

Culture fit

Where someone fits — scientifically grounded

Seven culture domains, each as a spectrum. Deterministic and EU AI Act-compliant.

Autonomy
Control
Direct
Diplomatic
Individual
Collective
Risk
Stability
Intrinsic
Extrinsic
Integration
Segmentation
Inclusion
Sustainability

KLIK and CFILytics® are deliberately separate. Marcel informs — a human reviews and decides.

What it delivers

Less guessing. More good interviews.

50%

less time spent on screening

42%

saved on marketing budget thanks to higher conversion than web forms

97%

of candidates complete the full conversation

Customer story · Zomer van Antwerpen

From scattered mailboxes to one WhatsApp flow.

One full summer of recruiting through Marcel — from hospitality and logistics to technicians and the new managing director. The biggest surprise? The senior profiles were the most enthusiastic, especially about the culture-fit screening.

"Just do it. It's an absolute no-brainer."Koen Bollen, managing director, Zomer van Antwerpen
Read the full story
908screening conversations on WhatsApp
282spontaneous applications — a third of the inflow
25hires in a single season
1new managing director, hired entirely through Marcel

More stories from recruiters who stopped hiring on gut feeling: all customer stories

What Marcel automates

The repetitive work?
Marcel handles it.

From first message to clear match — you keep your time for the interviews that matter.

Applying via WhatsApp

One tap and the conversation starts. No CV upload, no barrier.

Answering questions

Pay, hours, location, shifts — instant answers, 24/7.

Screening for skills

KLIK measures how someone thinks — regardless of degrees. (under development)

Measuring culture fit

CFILytics® shows where someone truly fits.

Matching candidates

Skills + culture combined into one clear match score.

Scheduling interviews

The candidate picks a slot that works for everyone.

AI summary

Every candidate clearly summarised for the recruiter.

Referring on

No match? Marcel kindly points the way.

Applying via WhatsApp

One tap and the conversation starts. No CV upload, no barrier.

Answering questions

Pay, hours, location, shifts — instant answers, 24/7.

Screening for skills

KLIK measures how someone thinks — regardless of degrees. (under development)

Measuring culture fit

CFILytics® shows where someone truly fits.

Matching candidates

Skills + culture combined into one clear match score.

Scheduling interviews

The candidate picks a slot that works for everyone.

AI summary

Every candidate clearly summarised for the recruiter.

Referring on

No match? Marcel kindly points the way.

Two channels, the same Marcel

Not everyone is on WhatsApp.
That's why there's WebChat too.

For most candidates, WhatsApp is the lowest barrier. But anyone who prefers not to use WhatsApp talks to Marcel just as easily via WebChat — the same conversation, the same screening for skills and culture. No app, no phone number needed.

Via WhatsApp

The familiar chat app candidates already use every day. One tap from a vacancy, social ad or QR code and the conversation starts right away.

Via WebChat

A chat window right on your own vacancy page or website. Ideal for anyone who prefers not to use WhatsApp or wants to apply on the spot — no app, no number.

And beyond

What else can Marcel do?

Available 24/7

Marcel runs the conversation day and night — at 11pm and on weekends too.

Multilingual

Speaks your candidate's language and switches automatically.

GDPR & EU AI Act-compliant

Deterministic model, privacy configurable per flow, ready for the 2026 rules. AI info

Employer experience

A warm, on-brand experience candidates actually remember.

Integrations & API

Connects with your existing tools and ATS through direct integrations and an open API.

Insights & reports

See where candidates drop off and steer your hiring strategy with data.

Industries

Built for high-volume hiring.

From warehouse to construction site — Marcel screens candidates in the industries where you hire at volume.

Warehouse with racks and pallets
Logistics & warehousing
Cashier at a supermarket checkout
Retail
Nurses in healthcare
Healthcare
Bartender pouring a beer
Hospitality
Production line worker
Manufacturing
Bricklayer at work on a construction site
Construction
Sized to fit you

The right approach for every team.

SME without an HR department

Marcel is your first filter. You only talk to motivated candidates who fit.

Staffing & recruitment agencies

Match candidates from your database on skills and culture — an extra level of service for your clients.

High-volume employers

Hundreds of applicants? Marcel screens them all and sends you the shortlist.

What users say

Recruiters who stopped hiring on gut feeling.

We used to do 20 interviews per vacancy. With Marcel it's 5 — and the quality is much better thanks to the pre-screening.

TH
ThomasOperations manager

81 applications for one role. Marcel screened them all and gave us 6 candidates with a high match score. We hired one — she fits the team perfectly.

LI
LienHR manager

I don't have an HR department. Marcel has become my first filter. I only talk to people who are genuinely motivated and actually fit us.

PI
PieterSME owner

The culture-fit part surprised me most. Candidates who looked perfect on paper scored low — and vice versa. Marcel saw what we missed.

NA
NathalieRecruitment lead

Want the full story? Read the customer stories

Frequently asked questions

Good to know.

What does Marcel do differently from a chatbot or an ATS?+
A chatbot asks questions. An ATS stores answers. Marcel measures: cognitive skills with KLIK and culture fit with CFILytics® — scientifically grounded, before the first human interview. You don't get a list of candidates, you get a well-founded shortlist.
Can I edit the questions Marcel asks?+
Yes, always. Marcel builds the chatflow from your vacancy text. You can edit, shorten or extend every question — even after the flow has gone live.
Does Marcel work with my existing ATS?+
Yes. Marcel delivers structured candidate data — profile, KLIK and CFILytics® scores and an AI summary — straight into your existing system. No ATS? Then you use the built-in mini-ATS with candidate inbox and kanban.
Do I need to register my own WhatsApp Business number?+
No. Marcel uses our own WhatsApp Business number for all our clients. You don't register or manage anything — we take care of the entire WhatsApp side.
What if a candidate doesn't use WhatsApp?+
No problem. Besides WhatsApp, Marcel also works via WebChat — a chat window right on your own vacancy page or website. The same screening for skills and culture, without the candidate needing an app or phone number.
Does Marcel replace my recruiters?+
No. Marcel takes over the admin and the first screening — not the craft. Your recruiters still run every interview and make every decision; they just start with an AI summary and match score in hand.
Does Marcel decide who gets rejected?+
No. Marcel is a virtual guide: he informs, screens and proposes an assessment. You — a human — review every candidate and make the final decision. That keeps it compliant with the EU AI Act.
Is CFILytics® scientifically grounded?+
Yes. CFILytics® is scientifically grounded and built on established organisational psychology (Schein level 3). The model is deterministic and explainable.
Is it GDPR-compliant?+
Yes. Privacy is configurable per flow, candidates are informed and every candidate is reviewed by a human. CFILytics® is a deterministic, EU AI Act-compliant model. More on our AI info page.

It always starts with hello.

See how Marcel fills your next vacancy. Or go through the screening yourself, as a candidate, in three minutes.